Frequently Asked Questions for Give1Get4
Q. The system is showing me that I need to pay somebody I don’t know…Is this right?
A. Yes. In many cases you may not know the person you are pledging to. The Pledge Administration Portal (“PAP”) is Totally Automated and identifies to whom you should send your pledge. There are no human hands involved. Your pledge will either go to the person two levels above you, or a person that reenters or progresses.
Q. I am not able to login to my Give1Get4 back office: the password I used to sign up with is not working. Why is this happening?
A. You must pay the SLF (“Software Licensing Fee”) to MatrixSDG for the right to license your tools and Management software BEFORE you can login to the PAP (“Pledge Administration Portal”). If you HAVE paid the fee and still can’t login, you may have submitted the wrong information when you registered. Simply submit the email address you registered with into the “Forgot Password” box, and your login information will be sent to that email address.
Q. I just registered. Why am I unable to login into the back office?A. There are a few of reasons that this may occur:
- You may have forgotten your Give1Get4 User Name and Password, in which case you can simply go to the members login screen and submit the email address you registered with, and the information will be sent to you.
- You must pay the Give1Get4 Software Licensing Fee (“SLF”) to MatrixSDG for the right to license your tools and Management software BEFORE you can access the back office.
- When you registered with Give1Get4, your registration may not have been received properly due to the email service you are using. This happens occasionally when free email services are used, like AOL, MSN, Yahoo, Gmail, Hotmail etc. If this happens, please contact us and you will be activated manually.
Q. I forgot my User Name and Password, what should I do?
A. Simply go to the members login screen and submit the email address you registered with into the “Forgot Password” box, and your information will be sent to you.
Q. I received an error during the registration process. I’m not showing in my enroller’s back office and I can’t use the same email address I originally used. What can I do?
A. In this event, you will need to reregister using a different email address and phone number. The GIVE1GET4 system only allows for the single use of an email and phone number. If you wish to use your original email and phone number, reregister using different information and send an email so we can change your account back to your preferred email and phone number.
Q. I tried to login to the back office and it said I had to pay the Software Licensing Fee to MatrixSDG for the right to license your tools and Management software. Why?
A. You must pay the Software Licensing Fee to MatrixSDG for the right to license your tools and Management software BEFORE you can access the back office. You can immediately submit your SLF payment by clicking one of the options listed when you try to login as a member.
Q. How can I pledge up to the next level?
A. Once ALL your pledges are marked received you have the option to decide of your own free will to pledge to the next and higher level until you have reached the 6th level.
Q. Do I get a replicated site?
A. No. However, you do get your own individual and personalized Guest Code that recognizes you and only you when guests visit the Give1Get4.net web site. Should any guest you have invited decide to register you will be credited with inviting that guest.
Q. What if I send a gift but the receiver doesn’t mark me paid?
A. Maintain a copy of your receipt for that sent pledge and forward it so they can assist you in staying in honor with the activity.
Q. What if someone has pledged me a gift and refuses to send it?
A. If that person does not honor that pledge within a timely fashion they will be permanently removed from the GIVE1GET4 activity. It also means that you may not ever receive a pledge from that position.
Q. What if someone has pledged me a gift and refuses to send it. Does this hurt MY Activity or cause me not to cycle?
A. No. None whatsoever. As long as you are in honor with the activity you will continue, cycle when your matrix is filled, progress and benefit if you are pledged to
Q. I sent an email to someone who has pledged to send me a gift but the email bounced. How do I contact them now?
A. Try and send it again, try phoning or contact your upline or their upline until you find the person. Additionally, that person will see that they have pledged a gift to you and may email or call you.
Q. How long do I have to send out my pledge(s)?
A. A. You MUST be prepared to deliver any pledge you make immediately. If you don’t have it to send, don’t make it. Your failure to send your pledge WILL result in your PERMANENT REMOVAL from the GIVE1GET4 activity.
Q. What if I can’t find two like-minded people?
A. Don’t make a pledge and don’t enroll. It is possible to benefit, however, this activity is about sharing with like-minded people and would not be fair to your team.
Q. Will it benefit me to register multiple times?
A. No. Because this is a FollowMe Forward activity anyone you personally invite to participate will always follow you when they reenter, whether that is two people or one hundred they always FOLLOW YOU. As a matter of fact it will hurt your personal activity and that of your team.
If are not interested in the unselfish activity of giving, we request that you simply thank the person who invited you and excuse yourself.
If you are… Please Register HERE.
Ethan
845.213.4337
Ethan, The Marketing Pro. 